Industry · E-commerce

From cart to doorstep, communication at every step

Account verification, order confirmation, shipment tracking and cart recovery for online stores and marketplaces.

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Inalambria’s value for e-commerce

Customers informed from checkout to delivery

Verified accounts, confirmed orders and real-time shipment tracking, plus reminders that recover abandoned carts, all connected to your store through the API.

  • OTP for sign-up and payments
  • Tracking with RCS and WhatsApp buttons
  • REST API and webhook integration

Challenges

Abandoned carts

Most carts never turn into a purchase.

Delivery anxiety

Customers want to know where their order is.

Payment fraud

Fake accounts and unauthorized transactions.

How we help

OTP verification

Sign-up and payments protected with one-time codes.

Order tracking

Automatic updates from purchase to delivery, with RCS and WhatsApp buttons.

Cart recovery

Personalized reminders with a direct link to the cart.

API integration

Connect your store or platform to the Inalambria REST API.

Success stories

Results in e-commerce

E-commerce logistics

Melonn

Boosting repeat purchases and traceability for the e-commerce fulfillment leader

Read story

E-commerce tech

Comboplay

Optimizing collections and critical end-user notifications

Read story

Logistics · Twnel

Chiper

63% fewer failed deliveries with more than 850 drivers connected

Read story

See all stories

Recommended channels

Related use cases

Ready to communicate better with your customers?

Tell us about your needs and we’ll design the right solution with you, backed by more than 23 years of experience in Colombia.