Industry · Public sector

Reliable citizen communication at scale

Government agencies, municipalities and utilities inform millions of citizens about procedures, emergencies, payments and services.

Night view of Manizales, Colombia
10:24
85xxxShort code

Today · 10:24

Sample City Hall: There will be a water outage tomorrow from 8 am to 4 pm in your area. Plan ahead.

Text message
Sample message

Inalambria’s value for public sector

Timely information for every citizen

Alerts, procedure notices and payment reminders that reach millions of people in minutes, with or without a smartphone, on an operation with certified security.

  • More than 42 million Colombians reached each month
  • Mass alerts in minutes
  • ISO/IEC 27001:2022 certified ISMS

Challenges

Total coverage

Messages must reach every citizen, with or without a smartphone.

Volume and urgency

Alerts and emergencies require high capacity within minutes.

Information security

Citizen data requires certified protection.

How we help

Citizen alerts

Emergency notices, service outages and public events.

Procedures and appointments

Status of procedures, appointments and deadlines.

Payments

Tax and utility payment reminders.

Certified security

Operations under an ISO/IEC 27001:2022 certified ISMS.

Success stories

Results in public sector

Utilities

Acueducto de Bogotá

Raising citizen trust and satisfaction during the El Niño phenomenon

Read story

See all stories

Recommended channels

Related use cases

Ready to communicate better with your customers?

Tell us about your needs and we’ll design the right solution with you, backed by more than 23 years of experience in Colombia.