Reliability
We run mission-critical infrastructure: every message counts.
We are Inalambria
Pioneers in mobile messaging and conversational automation
We were born in Colombia and for more than 23 years we have delivered communication solutions that make an impact across every sector of the economy.
- 6B+
- mobile messages and Emails processed per year
- 42M
- unique Colombians reached every month
- 3.000
- transactions per second at peaks
- 23+ years
- operating the SMS channel in Colombia
Our commitment
Obsessed with serving our customers
Our customers choose us because we have a 24/7 operations team dedicated to them, we understand the complexity of their businesses and we support them through the successful implementation of their projects.
24/7 operations
An operations team dedicated to your needs, every day, at any hour.
We understand your business
We understand the complexity of your processes and stay with you until every project is successfully implemented.
More than 23 years of experience
We have backed the most sophisticated instant messaging operations in the country.
Mobile networks fail. We respond.
Given the nature of mobile networks, failures, outages and interruptions are part of operating them. The difference is how you respond: when something fails, we are always there, with the dedication of a team that has been doing this for more than 23 years.
That’s what sets us apart.
We respond right away
Our 24/7 team is ready to act the moment something fails.
We resolve it as fast as possible
We restore the service and keep you informed along the way.
We learn and improve
Every incident leaves lessons we build in to make the operation stronger.
Our story
- 2001
A group of young university students with insatiable curiosity sets out to find an unprecedented means of communication.
- 2003
Inalambria is founded in Bogotá.
- 2000s
We become a partner to the country’s largest companies in finance, healthcare, transportation, government, education, utilities, tourism and insurance.
- 2010s
We expand the platform to Email, WhatsApp and Twnel, and launch Inalambria Express for small businesses.
- Today
We process more than 6 billion messages a year, have added RCS, certified our ISMS under ISO/IEC 27001:2022 and lead the fight against smishing with artificial intelligence.
What defines us
Security
We protect the information of our customers and of millions of Colombians.
Compliance
We know the regulation and turn it into an advantage for our customers.
Innovation
From SMS to RCS and AI: we bring new technology to the Colombian market.
Culture
Our values
How we work, and how we relate to our customers, partners and each other.
We work as a team
We foster respect, diversity and freedom of opinion, and empower leaders to discover their teams’ potential.
Innovation is in our DNA
We are not followers: we keep learning, discovering and trying new things. We dare to think differently and find creative solutions.
We are bold
We take on, with determination and courage, the risks that drive us to achieve big challenges. We always have, and we always will.
Feedback makes us better
It is our (no longer so secret) weapon to keep improving and help every team member keep growing professionally while at Inalambria.
We have empathy
We are human. We welcome different perspectives and connect with emotions and struggles. Our team’s families, our families, always come first.
For companies of every size
From the country’s largest financial institutions to micro-businesses and clinics in rural towns.
Enterprise
Since 2003 we have supported Colombia’s 500 largest companies in their most demanding communication processes: high availability, certified security and a dedicated team.
Learn moreWholesale
For carriers, international aggregators and CPaaS platforms that need to deliver messages in Colombia with quality, compliance and direct connections to every local operator.
Learn moreSMBs
With Inalambria Express, small and medium businesses, practices, academies and shops send effective messages from the web in minutes, with prepaid plans and the same reliable network banks use.
Learn moreStartups
Free text messages, consulting with our experts and Twnel at no cost, so you can add the power of instant messaging to your app, website or venture.
Learn moreWork with us
Join the Inalambria team
If you love challenges, leadership and innovation in an industry that reinvents itself every day, we would love to meet you.
- Mission-critical projects for the country’s most demanding companies.
- Cutting-edge technology: SMS, RCS, WhatsApp, Email and artificial intelligence.
- A culture of teamwork, feedback and professional growth.
Ready to communicate better with your customers?
Tell us about your needs and we’ll design the right solution with you, backed by more than 23 years of experience in Colombia.