Better payment management
fewer delays and more punctuality thanks to SMS reminders at key moments.
Education
Extudia
Enriching the study-abroad experience
Read storySummary
The challenge
Efficiently inform students about payments, promotions, reminders and new offers.
The solution
Automated, personalized SMS, plus a direct link to pay over WhatsApp.
The result
Fewer late payments, more enrollments and happier students.
About NT Instituto de Inglés
NT Instituto de Inglés is a Colombian school specialized in teaching English, with in-person and online classes and a self-paced learning platform.
The integration with Inalambria has been key to improving our communication with students. Payment reminders and promotions arrive accurately and on time, and being able to pay over WhatsApp has improved our students’ experience and strengthened our relationship with them.
The challenge
The main challenge was to efficiently manage communication with students about payments, promotions, reminders and new offers.
The solution
With Inalambria’s messaging services, the institute implemented automated, personalized SMS and a direct link to request payments over WhatsApp, making collections and payment receipt more efficient.
Results
More enrollments
promotional campaigns, such as seasonal discounts, increased new student enrollment.
Lower delinquency
students receive timely alerts about overdue payments.
Happier students
paying and asking questions over WhatsApp improved their experience.
Timely reminders and frictionless payments.
Combining SMS and WhatsApp helped the institute collect better, sell more courses and get closer to its students.
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